Even after your order has been placed and your chosen goods has been dispatched, we at our company take great satisfaction in offering outstanding customer service. We have a dedicated customer support team in place to manage all completed orders and provide any necessary information and facilitation because we recognize that our customers may have questions or issues regarding their transactions.

Under normal conditions, the manufacture and delivery times combined for shipping and delivery of your product are no more than 10 working days. A product is typically manufactured in 2-3 working days and delivered in 3–7 working days. There might be deviations to this delivery period, nevertheless, because of natural disasters or the lack of necessary patterns or raw materials. In such circumstances, we will promptly let you know. Your pleasure is our first priority, and we work hard to deliver exceptional customer service.

We ship all of our products using reputable express courier services like DHL, FedEx, DPEX, AMEX, or SkyNet to assure their safe and prompt delivery. Furthermore, no matter how many products are ordered, delivery is always free for consumers in the USA, UK, and Canada.

Contact our customer service staff at support@ledersoul.com if you have any questions or concerns about delivery, your order details, or any other information you need.

Please be aware that delivery may take longer than usual during discount seasons. However, we make every effort to deliver the product to the customer within the previously given time frame. Additionally, after your order has been shipped, we will send you a confirmation email with all the necessary tracking details so that, if needed, you may follow the progress of your transaction.

The buyer is solely responsible for paying all applicable taxes and import charges, which are not included in any of our prices. We want to give you the best customer service we can and make sure you’re happy with our goods and services.