Our accommodating return and exchange policy matches our dedication to offering leather jackets of the finest caliber. For whatever reason, you can return your item to our warehouse within 30 days of receiving it because we stand behind the quality of our products. Our team is dedicated to helping you find the ideal fit for your size and personality because our experience has taught us that the majority of returns are the result of problems with size selection.

Please be aware that you are responsible for paying any fees and taking any risks involved in returning the merchandise to us. We advise keeping all delivery records and insuring the package for the value of the products.

Please send all correspondence with the original invoice and your order reference number to guarantee a smooth refund procedure.

The same payment method used to buy the product will be utilised to issue refunds. We provide cash returns, future order discounts of up to 50%, and free gift cards for your subsequent purchase.

Please email us at support@ledersoul.com with your order number and specifics of the problem if you receive a defective or damaged product. You will be guided by our customer care staff through the refund procedure.

For a full refund, please get in touch with us right away at support@ledersoul.com if you want to cancel an order before it is shipped. If the item has already been dispatched, you must return it to us before we can initiate the refund, though.

Please be aware that discounted and sale items cannot be exchanged or refunded. Free customization is available for things manufactured to order, however shipping costs are the buyer’s responsibility. Items on sale, in promotion, or at a discount are not included. Unless the product is defective, shipping costs cannot be returned during promotional periods. Even though shipping was free for the item, the shipping cost will not be reimbursed if a return is made due to an incorrect size selection or change of heart. Depending on where the buyer is located, the shipping costs range from $18 to $54.