Even after you have placed your order and your desired product is shipped, we make sure that you get the best service. In order to ensure that we have a dedicated customer service team that handles all the processed orders and ensures that the customer is provided all the information and facilitation as and when required.
Shipping & Delivery of your product takes maximum 10 working days under normal circumstances (including the manufacturing and delivery time both). It usually takes 2-3 working days to manufacture a product and 3-7 working days for delivery. However, the delivery time can exceed the stated if an exception arises. This exception can be any natural disaster or unavailability of required patters or raw material. In such situation, the buyer would be informed by time. Your satisfaction is our top priority and we ensure that you get the unmatched customer services from our end.
We ensure that our customers get the best service throughout their transaction with us and even after that. Our every product is shipped through leading express courier services such as DHL, FedEx, DPEX, AMEX or SkyNet.
The shipping is FREE for USA, UK and Canada’s customer no matter how many products are purchased.
In case of any query and questions regarding shipping, your order details or any other information that you require, please feel free to contact our customer care team at info@ledersoul.com.
Please note that during sale season, the delivery can take longer. However, we always try our best to send the product to the customer within the specified time above. We also send a confirmation email to you once your order has been dispatched along with all necessary tracking information so that you are aware about the location of your order if required.
Taxes & Import Duties
Please note that all the prices at Ledersoul are excluding all the taxes and import duties and they are solely buyer`s responsibilities.
